At Grill Masters, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the rights you have regarding your data when you visit SoCalGrillMasters.com or use our services.
1. Information We Collect
A. Information You Provide Directly
We may collect personal information you voluntarily provide when you:
- Request service quotes
- Book an appointment
- Make a purchase
- Contact us through forms, email, phone, or SMS
- Subscribe to newsletters or promotions
This information may include:
- Name
- Email address
- Phone number
- Service address
- Billing and payment details
- Additional information you choose to provide
B. Information Collected Automatically
When you visit SoCalGrillMasters.com, we may automatically collect:
- IP address
- Browser type and version
- Device information
- Referring website
- Time and date of visit
- Pages viewed and time spent on site
- Cookies and tracking data
C. Information from Third Parties
We may receive information from:
- Payment processors
- Marketing platforms
- Service partners or contractors
2. How We Use Your Information
We may use your information to:
- Provide and manage services
- Respond to questions and support requests
- Process payments and send invoices
- Send appointment confirmations and updates
- Send promotions or marketing communications
- Improve website performance and customer experience
- Comply with legal obligations
We do not sell or rent your personal information.
3. Sharing Your Information
We may share your information with trusted third parties when necessary, including:
- Technicians or contractors
- Payment processors
- Email or SMS service providers
- Marketing or analytics platforms
- Legal authorities when required
4. Cookies and Tracking
We use cookies and similar technologies to improve functionality, understand site usage, and support marketing efforts. You may disable cookies in your browser settings.
5. Data Security
We use safeguards to protect your information, but no system is completely secure. We cannot guarantee absolute protection.
6. Data Retention
We retain your information only as long as necessary to:
- Provide services
- Meet legal and tax requirements
- Resolve disputes
- Enforce agreements
7. Your Rights
You may have rights to:
- Access your information
- Request corrections
- Request deletion
- Opt out of marketing
- Limit certain data processing
To exercise these rights, contact us using the information below.
8. Children’s Privacy
Our services are not intended for individuals under 18. We do not knowingly collect information from minors.
9. External Links
Our site may contain links to external websites. We are not responsible for the privacy practices of those sites.
10. Updates to This Policy
We may update this Privacy Policy. Changes will be posted on this page with an updated date.
11. Contact Us
Please contact us with questions:
Grill Masters
Phone: 1-866-348-4618
Email: help@socalgrillmasters.com
Website: https://www.socalgrillmasters.com